Guidelines

Senest opdateret: Lørdag, 10. december 2011 12:06

Since the establisment of the ESB-network - benchmarking has been a key issue.

Benchmarking - definition and purpose

Definition
Benchmarking can be defined as

• comparing the organisation to others in order to be able to meaure performance, strengths and weaknesses
• identifying the methods, processes, products and services which are better or different in other organisations
• learning from experiences and procedures employed by such organisations

Purpose
The purpose with benchmarking

• to increase levels of quality and efficiency to attain "best practice" - the highest level of achievement in relation to resources to hand and the performance of other organisation
• to be the best within those areas perceived to be stategically important - and not all area

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